CASE MANAGEMENT CERTIFICATE
Flexible Online Program
The Fall Semester Begins September 2, 2025
This program is designed so students can work while earning the Case Management Certificate to advance their career.
With your Case Management Certificate, you can pursue many different career opportunities, including becoming a Case Manager, Social Services Assistant, Behavioral Case Worker, or Direct Support Professional.
Whether you're just starting out or already working in the field, this program gives you the knowledge and hands-on experience you need to support individuals and communities with skill and compassion.
Benefits of a Case Management Certificate:
Median annual salary for a Case Manager in Massachusetts is $58,000*
8% projected job growth for Social and Human Services Assistants, faster than the national average.**
Access to internships and job placement sites are readily available through various human service agencies, childcare programs, mental health sites and other relevant organizations.
Learn wherever you are with flexible online courses.
Low-cost tuition with scholarships and grants available. Most Urban College students graduate debt-free.
There are 21 credits required to complete the Case Management Certificate. Courses may include:
Introduction to Human Services
Case Management
Counseling & Interviewing Techniques
Internship I HS
Interested in an associate’s or bachelor’s degree? All courses in the certificate program will transfer into the corresponding associate’s degree program at Urban College of Boston.
In addition, transfer agreements with other colleges allow students to continue their education. See our College Transfer Pathways page for information on how your associate degree at Urban College can transfer into several bachelor’s degree completion programs.
Looking at the numbers
When examining job growth and salary data, it’s essential to recognize that these figures can fluctuate based on various factors, including years of experience, the specific industry, location, individual skill levels, and overall economic conditions. Keep in mind that the projections provided are not definitive indicators of actual salaries or job growth.
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QUICK PROGRAM FACTS
Learning Type: Online, Synchronous and Asynchronous
Length: 21 Credits
Course Languages: English
Financial Assistance Available: Yes
Scholarships Available: Yes
Application Fee: FREE
Cost: $317 per credit - See Financial Aid for more information
Meet Your Peer: Ramona De Los Santos
Ramona earned her Case Management Certificate at Urban College, which empowered her to work in the human services field.
“I’m able to work in human services and work with people, which is what I like. I wouldn’t be able to do the work I do without my certificates and degree from Urban College. If you have any dreams, go forward. When I first came here, I didn’t speak English, but I was pushed to continue to study and get my diploma.” Watch her full story here.
WHY CHOOSE URBAN COLLEGE?
Complete Your Free Application Now
You will be asked to provide the following materials:
Copy of your high school diploma, GED, or HiSET
Photo ID
Completed Online Application
We can assist and schedule times for you to meet with an advisor about your academic goals and the Financial Aid team to discuss available support and make a plan.
“Urban College is not just an institution; Urban is a family, a home, a place where you feel loved, and a place that makes you feel like you belong.”
